Have questions about our reviews, methodology, or information on this site? We’re here to help. This page explains how to reach our editorial team and what to expect.
Getting in Touch
Our team reviews all inquiries through a contact form available on this website. We accept questions about our coverage of the Rolletto brand, feedback on our content, and general requests for clarification about how we evaluate online casinos. While we’re unable to provide direct customer support for the platform itself—that service is available through Rolletto’s official website—we’re happy to address concerns about our own editorial work.
What We Can Help With
We respond to questions about:
- Our review methodology and rating criteria
- Editorial policies and corrections
- Feedback on articles and information accuracy
- Licensing and regulatory information about Rolletto
We do not handle account issues, deposit problems, withdrawals, or other account-related matters. These should be directed to Rolletto’s customer support team.
Response Timeline
Our team aims to respond to all messages within 5 to 7 working days. During peak periods, responses may take up to 10 days. We prioritise urgent editorial matters and factual corrections.
About Rolletto’s Licensing
Rolletto operates under a license issued by the regulatory authority of Curaçao. Information about the operator’s licensing status, including the license number and issuance date, is published on the operator’s own website. Readers can verify these details independently through the regulator’s official records if needed.
Support for Problem Gambling (GB)
For readers in Great Britain affected by problem gambling, confidential support is available through established organisations. The National Gambling Helpline provides free, 24-hour support. Support services are also available from major charities focused on gambling harm reduction, including GamCare and the National Gambling Support Network. These organisations offer counselling, advice, and peer support to anyone experiencing gambling-related difficulties. Local treatment services are available across England and Scotland for those seeking more intensive help.
For media inquiries, partnership proposals, or other matters not covered above, please use the contact form on this site. We review all submissions and respond according to the timeline noted above.